Quay Travel A personalised, innovative, managed travel service for those who require expertise and guidance, by people passionate about travel and people
Quay Travel Plane
Meet The Team
Michelle Malcolm

Michelle Malcolm

Michelle has an energetic and passionate approach to business with a key strength in building and managing relationships.

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Juliet Brown

Juliet Brown

With over 10 years in the industry, Juliet loves sharing her knowledge with her clients and delivering excellent customer service.

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Tasi Afitu

Tasi Afitu

Tasi has been in the travel industry for almost 20 years now and has specialised in such niche destinations such as Africa, Antarctica, South America, Southeast Asia, China, North America, Central Asia, Europe, the Pacific Islands, Australia and the Middle East.

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Stacey Beadle

Stacey Beadle

Stacey has travelled extensively, has an excellent knowledge of all aspects of the travel spectrum and a fantastic attitude to delivering outstanding customer service to her clients.

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Frances McIndoe

Frances McIndoe

Frances role is not just involved on the finance side of the business; she also adds valuable input on the strategic direction of the company and supports us in our customer service promise with on-time client reporting.

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Baz Fenton

Baz Fenton

Baz is one of New Zealand’s most respected travel business owners with 20 years developing a business that became one of the largest travel wholesale operations and retail travel agency franchises in the country, before merging and eventually selling his shares in the business.

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Ian McIndoe

Ian McIndoe

Ian is widely travelled and possesses good travel knowledge on many destinations and cities throughout the world.

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About Us

About Us

Michelle Malcolm

Michelle MalcolmMichelle has an energetic and passionate approach to business with a key strength in building and managing  relationships.

Over the last 24 years Michelle has worked with some of New Zealand’s largest corporate companies reviewing their end-to-end travel processes, resulting in recommendation and implementation of cost saving opportunities around hard savings and process improvements. This has included the writing and implementation of company policy, implementation of online booking tools and back office billing and authority processes, and supplier negotiations.

“I am enthusiastic about this business and about our customers and the service we deliver to you.  My focus is on developing a successful business that has a complete ‘yes I can’ attitude to our clients, great supplier relationships and a happy, stable, motivated team that loves what they do.”

Her other passions include her two children, keeping fit and catching up with her wonderful friends.

Ph: 64 9 302 2100

michelle.malcolm@quaytravel.co.nz